FREQUENTLY ASKED QUESTIONS
Q- Is the PLACEMENT FEE refundable?
A- The PLACEMENT FEE is NON- REFUNDABLE unless we are not able to locate a property for you to be placed within 60 days of payment, Not having the funds to move in at the time will not qualify you for a refund, all offers for rooms will be e-mailed to you and your response will be saved in your file. Allow 14 BUSINESS days to process all refunds.
Send all refund requests to
Q- I have empty rooms to rent, how much is your fee?
A- Homeowner's and landlords pay $99 PER ROOM PER YEAR.
Q- What are your requirements to rent a room?
A- Proof of ability to pay rent, Valid I.D., Must be able to pass a criminal background check, we DISQUALIFY ONLY VIOLENT FELONS within the past 3 years, if that does not apply to you, we will not deny you. Landlord/Homeowner/Property Manager make the final decision.
Q- Are you Real Estate Agents,
A- No, we are a Roommate Placement Referral Service that matches homeowners/landlords with roommates.
Q- Are you Property Managers?
A- No, we are a Roommate Placement Service that matches homeowners/landlords with roommates, we do NOT collect rent on behalf our homeowner's/landlords, you pay them directly as advised.
Q-How much are screening services?
A- $50 includes, nationwide background check, sex offender seach, and OFAC/Patriot Act Search. Screening is offered if you have a roommate you would like to sreen and was not referred by Journee Concierge.